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Dr. Dionne Poulton and Jermaine Pettis of Brand Bank

brand bank

Jermaine Pettis and Dr. Dionne Poulton

Dr. Dionne Poulton and Jermaine Pettis of Brand Bank

This week I hosted Dr. Dionne Poulton of Poulton Consulting Group, and Jermaine Pettis, Commercial Relationship Manager for Brand Bank.

Poulton Consulting Group, LLC (PCG) is an HR and Leadership Consulting business specializing in diversity and inclusion, equity, bias, intercultural communication, adult learning, adult behavior, and conflict mediation. Since its inception in 2004, PCG has worked with a wide range of diverse clients in the US and Canada, including in the San Francisco tech and digital marketing industry, K-12 schools, higher education, and many corporate and service industries.

Dr. Poulton’s offer onsite and off site company retreats and team-building activities, brown bag discussions, “talks,” specialized trainings, professional development workshops, and keynote addresses, all based on Dr. Poulton’s PhD research and experience. Poulton Consulting Group, LLC (PCG) is also a government-approved business for local, State and Federal level contracts.

Jermain Pettis is a commercial banking relationship professional that leverages extensive financial product and services knowledge, diverse banking experience, and result driven financial advisement for small to medium size businesses in the metro Atlanta area.

Brand Bank, a local area bank founded over 100 years ago, shares this about their history on their website,

The Brand Banking Company (BrandBank) was chartered in 1905, after county officials told E.M. Brand that he could no longer loan money on the courthouse steps. He did not move far. He built his bank on the courthouse square. At over a century of service, we are proud to say we are the oldest locally owned bank in Gwinnett, combining old-fashioned personal service with the benefits of modern technology. With employees who live in or are native to the area, we boast a very stable staff. Our employees are encouraged to participate in community service and activities.

We appreciate your business and look forward to handling all your financial needs.

Vision:  To be the best brand in banking.

Mission:  Exceed customer expectations.

Values:  Integrity | Innovation | Teamwork

Special Guests:

Dr. Dionne Poulton, PhD, HR and Leadership Consultant, Poulton Consulting Group


Jermaine Pettis, Commercial Relationship Manager, Brand Bank


Flawless Execution

Flawless Execution

Jim “Murph” Murphy

Flawless Execution

On this week’s episode I sat down with founder of Afterburner Inc., Jim “Murph” Murphy stopped by to talk about their innovative Flawless Execution strategy for leadership and sales growth.  Murph has a unique and powerful mix of leadership skills in both the military and business worlds. After initially spending a couple of years in sales after college, successfully helping his company significantly increase their sales, he happened to meet an Air Force pilot who made a big impression on him.

He joined the U.S. Air Force where he learned to fly the F-15, ultimately logging over 1,200 hours as an instructor pilot in the F-15 and accumulated over 3,200 hours of flight time in other high-performance aircraft. As the 116th Fighter Wing’s Chief of Training for the Georgia Air National Guard, Murph’s job was to keep 42 combat-trained fighter pilots ready to deploy worldwide within 72 hours. He also flew missions to Central America, Asia, Central Europe and the Middle East as a Flight Leader.

Before his service in the U.S. Air Force, Murph had a successful career in imaging equipment sales, where he helped increase his company’s sales by 500%. Years later, he became Director of Sales for a small paint company. The concepts he developed and utilized in business and the U.S. Air Force would become known as Flawless Execution. By applying Flawless Execution’s continuous cycle of planning, briefing, executing, and debriefing, he increased his new employer’s sales from $5 million to $52 million per year.

It was clear that any business or organization could benefit from these same concepts, so Murph launched Afterburner Incorporated in early 1996.

Today, the Afterburner team shares their story and their Flawless Execution approach to improving leadership, team cohesion, and sales to executives at over 200 events per year.

Special Guest:

Jim “Murph” Murphy, CEO/Founder, Afterburner Inc.  facebook_logo_small3  twitter_logo_small  google-plus-logo-red-265px  linkedin_small1  youtube logo



Spectrum Science

 Spectrum Science

Amanda Sellers

Spectrum Science

This week I sat down with Executive Vice President of Spectrum Science’s recently-opened Atlanta office, Amanda Sellers.  Amanda has been with the Washington DC-based communications firm for over 11 years and has been focused on communications strategy throughout her professional career.

Amanda came by to talk about how award-winning Spectrum Science focuses their work primarily on health and science aspects of their clients’ businesses, typically consumer products companies, pharma, medical technology, and research organizations.  With a team comprised of experts from a variety of backgrounds such as health and science, of course, and communications/journalism, they are uniquely qualified to help these organizations highlight the value of their products or research findings to distinguish them in the marketplace and achieve greater customer loyalty and appreciation for their quality.

We talked about the fact that the firm is able to handle new product launches and introductions of innovations to existing product lines, as well as effectively managing public relations communications during crisis or negative events around a client’s products.  And they have filled these roles for numerous well-known enterprises.

Amanda explained that Spectrum Science is accustomed to collaborating with an enterprise’s marketing team, R&D, and any external creative/ad agencies to be able to effectively craft and tell the company’s story.  A full-service firm, the company is able to produce the full gamut of media formats needed, along with expertise necessary to distribute/amplify the message across the intended target audiences.

The team at Spectrum Science has been the recipient of numerous awards for their work, including Sabre Awards, and The Holmes Report 2016 Healthcare Agency of the Year.  As their announcement of The Holmes Report award states, “Our independent agency has grown tremendously in the last two years – we’ve opened offices in New York and Atlanta, won significant new business, and welcomed some of the PR industry’s most respected senior communications counselors to make their home at Spectrum. The “One Spectrum” ideology drives the agency’s culture, bringing together the best talent and expertise regardless of geography to deliver the best thinking for clients. We operate as one firm across all offices, sharing teams and resources, with a single P&L.”

Special Guest:

Amanda Sellers, EVP, Spectrum Science facebook_logo_small3  linkedin_small1  twitter_logo_small

Spectrum Science


Businesses With Integrity


Bo Wilkins and Steve Hunter

Businesses With Integrity

I continued our series with Life University’s Dr. Gilles LaMarche, focusing on business leaders with integrity.  The series is a lead-in to Life University’s Life Talks World Congress event coming up May 12-13.  The 2 day event will be featuring numerous subject matter experts on relationships, personal and professional, and various aspects of our lives where we can improve how we experience others and how they experience us.  Last year’s event was very popular with its attendees, with many proclaiming it to have made significant impact on their lives for having gone.

Gilles introduced us to Chuck Papandrea, of Life Leadership (unrelated to Life University).  His firm works with businesses seeking to increase morale, productivity, and customer satisfaction through improved communication and leadership.  He has seen his small- to mid-sized business clients experience major turn-arounds in morale and employee retention, coupled with growing revenues as employees begin to truly personalize their work and the company.


Chuck Papandrea and Dr. Gilles LaMarche

Bo Wilkins of SoundRiver advisors works with business owners and entrepreneurs to help them plan and execute transition of their business through successful sales or migration to heirs/family.  He talked about how challenging it can be for a busy owner to effectively manage the business and coordinate what is a multi-person team who needs to be evaluating and in some cases modifying elements of the business’s financial plan and execution.

Bo explained how important it is to begin planning for a transition 3-5+ years ahead of an anticipated move to sell or transfer the company, as it can take that long to have all elements lined out that affect sale value and pay-outs, viability of the business after the owner moves aside, etc.

He introduced us to Steve Hunter, of Greene, Holcomb, and Fisher.  With offices in Minneapolis, Phoenix, Seattle and Atlanta, is an investment banking firm that specializes in mergers and acquisitions, private placements and financial advisory services for the middle market.

At Greene Holcomb Fisher, experience from nationally prominent investment banks and leading law firms is blended with senior-level attention and entrepreneurial ingenuity to deliver creative services to high quality companies.  The firm’s investment bankers specialize in the Consumer, Food & Agribusiness, Healthcare, Industrial Products & Services, Business & Education Services, Technology and Energy & Infrastructure sectors.  Greene Holcomb Fisher provides global reach through Clairfield International.  For more information, please visit and

J Cornelius of Nine Labs stopped by to talk about how his company helps companies insure they are effectively projecting their brand across digital platforms such as website and social media, and mobile devices.  The company also provides consulting services that seek to clearly identify the client’s true customer base such that messaging will be appropriate to meet the needs of that customer, who is often not who the business initially thought they were.

With a complement of experts in branding, digital media, and web design, J’s team at Nine Labs help companies to know the time and revenue invested in their website and branding is actually achieving the desired goal and allowing it to create the ROI that should come with such efforts.

Sabetay Palatchi, of Just Military Loans shared information about their service, providing active duty and military veterans with access to needed capital through small loans and other options.  He talked about some of the challenges military personnel face getting access to loans such as frequently moving and/or being deployed, which occasionally results in negative credit events.  Just Military Loans is able to work with military personnel with a personalized approach that helps them re-establish their good credit and take care of personal business in need of funds.

Special Guests:

Dr. Gilles LaMarche, DC, VP of Professional Relations at Life University  youtube logo linkedin_small1  twitter_logo_small-e1403698475314  facebook_logo_small3  smugmug LOGO

Life University

Chuck Papandrea, Member, Life Leadership  youtube logo  twitter_logo_small  Pinterest-logo  linkedin_small1  instagram-logo-transparent-png-i11 (16x16)  google-plus-logo-red-265px  facebook_logo_small3  


Bo Wilkins, Partner, SoundRiver Advisors  Linkedin    

SoundRiver Advisors

Steve Hunter, Managing Director, Greene, Holcomb, Fisher  linkedin_small1  twitter_logo_small


J Cornelius / Nine Labs Linkedin Twitter


Sabetay Palatchi, Partner, Just Military Loans  linkedin_small1  


Coach Mark Speaks

professional coach

CW Hall and Coach Mark Speaks (Mark Todd)

Coach Mark Speaks

This week I sat down with entrepreneur, coach, and mentor, Mark Todd of Coach Mark Speaks.  He shared his story of how he longed to be an entrepreneur as a young kid, tried as a college student and failed, then found a talent he possessed and leveraged it into a successful business.

We talked about how he and a friend decided to start a night club while they were college students, with hopes of building on their love of DJ’ing.  Unfortunately, with no experience, no mentors, and limited capital, the partners could not support the business to keep it open during the early start-up phase.  While trying to keep the business open, Mark lost his car, used his student loan funds, and was doing anything he could to make his rent.

While trying to save money promoting his business, Mark began creating the graphic design pieces he would distribute about his club.  It was then he realized he had a knack for it and once the club shut down, he pivoted and started working to build his graphic design business.  15 years later he came by to talk about what it was that made him achieve success and have the life he always wanted.

He is now spending much of his time authoring (and reading) books on how to succeed and overcome challenges and giving away his time to coach and mentor entrepreneurs and individuals looking to improve their lives.

Coach Mark isn’t an athletic coach although he can help you win the biggest race of your life. He isn’t a life coach, but he can help you live the best life you could ever possibly imagine. Coach Mark is a believability coach. He helps others to increase what they believe is possible for them. That self-belief will help determine how far anyone can go in life.

As a successful entrepreneur over the last 15 years, Coach Mark has built 2 exceedingly successful million-dollar businesses. Driven by his desire to acquire and share knowledge, Coach Mark retired from the day to day operations of his businesses before the age of 40 and decided to spend the rest of his life serving others by sharing his philosophy of continual self improvement. It’s Coach Mark’s belief that life gets better when you get better, and his goal is for each and everyone he encounters to continually get better. You can stay in touch with Coach Mark by visiting or on FB – Mark Starr, or on IG & Twitter @coachmarkspeaks

Special Guest:

Coach Mark Todd of Coach Mark Speaks, Inc  twitter_logo_small

IRC Wealth

IRC Wealth

David Ragland and Joe Schum of IRC Wealth

IRC Wealth

This week I sat down with financial experts, David Ragland and Joe Schum, of IRC Wealth.  David shared his story about how he has spent his career helping businesses and individuals navigate their financial decisions and planning.  We talked about how he gained valuable experience as a consultant with Ernst & Young then as a CFO of a troubled company that helped him bring a high level of strategic advice to companies as an outsourced CFO.

He, along with his team, including Joe, continues to help people develop an effective, simple plan to achieve their financial goals.  That may be getting a business on a track that will allow the owners to eventually sell it or transition it to heirs, depending on their particular plan.  Or, it may be helping an individual get their family out of craft an effective budget, eliminate debt, develop cash reserves, and even know what they need to do to actually retire safely one day.

We talked about how Dave had experienced a period where he let his fitness decline, ultimately becoming ~75 pounds overweight.  He decided to address that by training for an Ironman triathlon, when he had previously been doing little to no physical training.  He set a goal to complete a full Ironman in 18 months.  By setting a defined time goal, he was able to develop a training strategy that allowed him to evaluate his progress and keep himself on a schedule that continually moved him closer to his goal.

He realized that there are parallels between the way one must approach training for  such an event and developing a plan and timeline for achieving financial freedom.  He decided to write a book in which he could talk about those analogies to help readers understand they CAN achieve financial freedom, even though it initially seems impossible—much like it can seem impossible to go from not being physically active to completing a full-length Ironman triathlon.

I had the opportunity to read the book, “Wealth Made Simple (Yes, Really)”.  It’s a quick read and the comparisons between a training regimen and the mindset needed to achieve an athletic goal and getting out of debt/becoming financially free are easy to understand.  He provides several tools to give the reader the chance to develop an understanding of where they are now along with some measure of what to expect over time, given their goals.

After reading the book and meeting these two experts I can say I would easily recommend speaking to them to see how they can help you or your business develop an effective, simple to implement plan to achieve a strong financial position.

Special Guests:

David Ragland, CEO, IRC Wealth


IRC Wealth

Joe Schum

IRC Wealth

Pitch The Crowd

Pitch The Crowd

Pitch The Crowd

I met JR McNair a few months ago when I was just getting started here with the Midtown studio.  He is an Atlanta native and hometown sports star that now resides in South Fulton County.

While in College J.R. started a business development company that since its inception has helped over 3,000 small business owners. J.R. is an avid learner and prides himself on mastering a new business skill every 12 months. J.R. has helped incorporate almost 1,000 entities and as such is an expert in the field of corporate formations. J.R. McNair started his first business at the age of 10 years old and has  personally started, branded, invested or sold over 30 businesses since that time.

He came by to talk about his newest effort—Pitch The Crowd, a show he recently launched on cable TV here in Atlanta.  The show, which currently will air a new episode quarterly, is similar to the popular Shark Tank.  With Pitch The Crowd, the goal is to pitch your business or not-for-profit to the crowd funding space.

He brought along several guests who had appeared on the show’s first episode.  Emmenette Mason oversees a non-profit organization focused on giving Atlanta young people and adults education on entrepreneurship through a series of weekly workshops in the summer in addition to other educational offerings.  IXOYE Global Entrepreneurship Network, or IXGEN for short, has already seen success, with numerous young people who have gone through the program coming back to talk about how they have successfully launched their own small businesses based on what they learned from IXGEN.

IXOYE Global Entrepreneurship Network (IXGEN), is a Georgia nonprofit organization created to provide business support services to assist in creating, strengthening and expanding grassroots micro and small enterprises, and guiding them toward national and international levels of entrepreneurship.  IXGEN’s mission is to facilitate access to resources, provide information, technical assistance, training, counseling and other support services, to micro and small entrepreneurs to enable them to promote, strengthen and grow their businesses. IXGEN is committed to ‘promoting a global perspective for micro entrepreneurs in the USA and in Africa.

IXGEN passionately advocates (non-politically), the need for entrepreneurial education as an integral part of the middle and high school curricula throughout the USA and Africa. In this regard, IXGEN has initiated a youth empowerment program (iYEP), for youth in middle and high schools, as well as for young adults.  The Youth Empowerment Program (iYEP), is an annual Entrepreneurship, Leadership, & Life Skills Training that provides opportunities for the young people to develop the competencies they need to become successful individuals, and potential business owners.

IXGEN has developed strategic collaborations/partnerships with individual entrepreneurs, philanthropists, development practitioners, governmental and non-governmental agencies, and faith-based organizations that are engaged in economic and community development.

Deontae Trundle came by to talk about Indie Film Loop.  The Indie Film Loop is a three-day Film Conference and Creative Showcase that starts on Friday, August 7th, 2015 and ends on Sunday, August 9th. It is projected to be the Southeast regionʼs premiere marketplace for Independent talents within the film & media industries. Attendees will have the opportunity to discover new creative talents within the industry by seeing the showcased participants engaged in intense film related competitions and more. Participants will also be able to gain valuable knowledge from industry leading professionals through thought provoking panel discussions and keynotes, interactive workshops and collaborative opportunities making The Indie Film Loop a vibrant avenue for career development. Emerging professionals of today will be able to earn the right to become the industry elites of tomorrow!

Mark Cano was a Pitch The Crowd participant who is looking for crowd funding to support his efforts to launch a state-of-the-art cosmetology school in the Atlanta area.  Having been exposed to the industry of cosmetology education with his wife while living in Florida.  Mark’s wife, who has many years of experience in cosmetology was invited to help build a new school in their community and they became intrigued by the possibilities.

Mark has leveraged his background in investment banking, his wife’s experience, and their work as owners of the MedSpa in Johns Creek to develop a passion to build a cosmetology school the he hopes will be the go-to option for the region.

Special Guests:

JR McNair, Business Service Pros, Pitch The Crowd  facebook_logo_small3  twitter_logo_small  google-plus-logo-red-265px

Pitch The Crowd


  • Founder, Business Service Pros
  • Launched his first business, age 10


Emmenette Mason, IXOYE Global Entrepreneurship Network  facebook_logo_small3


  • MBA, Entrepreneurship Development, University of Akron
  • Founder, Youth Empowerment Program
  • Member, National Association of Professional Women
  • Counselor, SCORE (Business counseling of SBA, Georgia Chapter)

Deontae Trundle, Managing Partner, Indie Film Loop  facebook_logo_small3  twitter_logo_small  linkedin_small1



  • AA, Applied Business with focus in Graphic Design, Coyehoga Community College
  • Produced “Mr. Amazing”, 2009 Atlanta Film project Competition in Atlanta, Winning 5 “Best Of” Awards
  • Previous Creative Director, Upris Corp
  • Creative Director/Founder, Creative Synergy Design, LLC


Humor Wins

Humor Wins

Humor Wins

This week I sat down with Marshall Chiles, Founder and Dudeman of Humor Wins, a business that helps companies looking to improve team dynamics among their staff.  As the owner of one of the first comedy clubs in Atlanta, Laughing Skull Lounge, he has been in the humor business for years.  He decided to take his knowledge of comedy to help business people learn to add an element of humor to their client interactions and sales presentations.  Humor Wins’ team also provides corporate roast services, adding a memorable, interesting element to company events.

Marshall talked about how they take their clients through the process of learning how to develop some humorous comments or jokes that help disarm prospective customers, facilitating relationship building that can lead to a sale.  His team also facilitates team building by teaching self-deprecating humor that can foster better communication and reduce tension among the business’s staff.

He brought along Jeremy Wing, Co-CEO of Payscape Advisors, a merchant services and financial technology company.  Payscape Advisors provides an array of services and technologies for companies ranging from online invoicing, an online registration platform for schools and camps, access to AR capital, payment processing, and more.  Jeremy shared how he came to know Marshall through providing their payment processing services, ultimately becoming a client of Humor Wins.

I met Kimyung Kim, a comedian and word smith who uses improvisational free-style rapping to provide entertainment services for corporate events.  We got a demonstration of his skill with him rapping while we gave him random words he integrated into his lyrics.

If your company is looking to attract young, motivated millennials, reduce turnover, and help build closer relationships among your sales force, executives, and administrative staff, you need to get to know these innovative experts.

Special Guests:

Marshall Chiles, Founder/Dudeman Laughing Skull Lounge and Humor Wins  facebook_logo_small3  twitter_logo_small  linkedin_small1

Humor Wins

  • Bachelor of Business Administration, Management Information Services, University of Georgia
  • Founder of Southern Fried Supernova
  • Founder of the the world’s smallest comedy club (Laughing Skull Lounge)

Jeremy Wing, Co-CEO of Payscape Advisors  facebook_logo_small3  google-plus-logo-red-265px  twitter_logo_small  linkedin_small1

Payscape Advisors

  • Previous Director, MTV
  • Director, RegPoint Solutions
  • Investor in numerous businesses such as FINSYNC, KidsLink Inc., Bayan Investment Group
  • Recipient of numerous business awards including Top 40 Innovative Company, Atlanta, Top Workplace, AJC, Inc 500/5000 Fastest Growing Companies, and others

Kimyung Kim, Speaker/Rapper Kimyung Kim Speaks  facebook_logo_small3  twitter_logo_small  linkedin_small1


  • Former teacher, Social Studies, Magnolia Science Academy
  • BA, History, Georgia State University
  • National Speakers Association volunteer
  • Active comedian



Government Contractors Association, Modavate, Amyra Tutoring Services, and SuiteLife Systems

Government Contractors Association

Government Contractors Association, Modavate, Amyra Tutoring Services, and SuiteLife Systems

I got to sit down with experts from Government Contractors Association, Modavate, Amyra Tutoring Services, and SuiteLife Systems this week.  Recently on LinkedIn I read a great post by Abe Xiong, of Government Contractors Association.  I related to much he shared in his article about his pleasant surprise encounter with a stranger who had hit his car while he was on a trip.  The stranger who had bumped his fender was kind enough to leave their contact number and had already contacted their insurance company about the incident when he called.  I thought it was a great story to share and that inspired me to look into what Government Contractors Association was all about.  Given their expertise in the steps required to secure a contract with a government agency I thought it would be great to have him join us on the show.  Abe shared some excellent information about the association and if you have a business that has a potential to grow through doing business with the government (as Abe points out, the largest customer in the world), membership with Government Contractors Association is a must.  They provide coaching along the way and serve up an array of tips and information that increase the likelihood a company can successfully do business with a government agency.

Abe introduced us to Buki Opanuga, of Modavate.  They’re a digital marketing and technology company.  They help businesses develop a plan for and executing a marketing strategy across the full gamut of digital platforms.  Their suite of services includes web design, SEO, SEM, social media marketing, and more.  They work with a wide range of companies and even organizations such as CDC.  Buki talked about how Modavate came to be and how they had hoped to grow by expanding to include government agencies as clients.  She linked up with Government Contractors Association and took advantage of the helpful services they provide, ultmately becoming 8(a) Certified, which has lead to even more opportunity.  She gives some great advice for business owners thinking about vying for a government contract.

Barbara Culp, of Amyra Tutorial Services, also a member of GCA and benefactor of their expertise, joined us to talk about their K-12 tutoring services.  She shared how she became inspired to open her business and the meaning behind the name she chose.  It’s clear she has a passion for helping children learn and now, by being able to effectively engage with the public school system, she is starting to see great potential for her company to grow.

Kenny Miller is the National Director of Sales for SuiteLife Systems.  They offer a software solution that gives an enterprise a platform through which they can monitor mission-critical equipment for trouble in an effective, easy-to-use interface that lets their users achieve efficiencies in how they monitor/react to problems, and even how they consume power.  Data their solution provides empowers users to moderate the way they manage their power consumption in ways that lead to substantial cost savings overnight.  SuiteLife Systems solutions make sense for a wide variety of enterprises and even organizations like schools and churches that have large operations and/or media networks/content generation services.

Special Guests:

Abe Xiong, President of Government Contractors Association  Linkedin  Facebook  Twitter  Blogger 2

Government Contractors Association

  • Bachelors, Business Management, Minor in Leadership, Shorter College
  • Former President/Founder, Metro Furniture
  • Co-Founder, Fmr. President, Government Business Consultants
  • Fluent, Hmong

Buki Opanuga, CEO/Digital Marketing Strategist of Modavate  Twitter 16x16  Facebook  Linkedin  google-plus-logo-red-265px


  • Masters, Internet Marketing, San Francisco University
  • Former Product Support Specialist, Onity
  • Successful Freelance Web Designer
  • Second Language, Yoruba

Barbara Culp, President of Amyra Tutorial Services Facebook  

Amyra Tutorial Services

  • Certified National Trainer, Time To Teach
  • Former Clinical Supervisor, School of Education, Brenau University
  • Retired Principal, Atlanta Public Schools
  • MA, Education, Clark University

Kenny Miller, National Director of Sales of SuiteLife Systems and NFB Consulting  Twitter  Facebook  LinkedIn  

SuiteLife Systems

  • Former Senior Account Manager, Comprehensive Technical Group
  • Former Manager, Society of Motion Picture & Television Engineers
  • Former Senior Account Manager, Niche Video Products



CimCo, Voice At Large, and Fountainhead Consulting Group

Midtown Business Radio

CimCo, Voice At Large, and Fountainhead Consulting Group

This week we sat down with B2B experts from CimCo, Voice At Large, and Fountainhead Consulting Group. Bill Plunk and wife, Deidre, founded CimCo Commercial Collections. After teaching in public school for a number of years, Bill made a professional change and entered the banking world. Early on he was tasked with collecting money on loan accounts that were delinquent. Prior to this assignment he had received no training in how to conduct collections calls so he decided he would try to do so in a manner he would hope someone would use if they called HIM to collect on a debt. It quickly became apparent his approach to contacting persons and businesses behind on payments was very effective. He was able to bring many accounts current that had been months (or more) behind, avoiding significant write-offs. He ultimately broke off and started his own company, CimCo Commercial Collections, providing the same courteous, respectful service to his clients and their delinquent customers. His typical results bring resolution on delinquent accounts within 90 days. And his approach to collections has inspired several of the businesses he was collecting on to become customers themselves; a true testament to how he goes about this challenging business.

Bill was kind enough to introduce us to our other guests, Randy Reeves and George Horrigan of Fountainhead Consulting Group. Randy comes from a long background as a dj and voice talent in broadcast radio, spending time in a number of radio stations. He saw an opportunity to become an independent voice actor for stations and various advertisers and for the last few years he has done just that. Listening to the broadcast it’s quickly apparent he has a voice that lends itself to radio and voice over functions. Along with a voice with qualities that make it right for voice talent work, he also brings a pleasant, professional demeanor, making him a great choice as a business partner for the company seeking voice-over talent.

George Horrigan is Founder and CEO of Fountainhead Consulting Group, Inc. which provides consultations on a full range of business planning and operation issues thus enabling you to “Work Less, Make More and Have Fun in Your Business” (the title of his soon-to-be-released book). George has personally has started and operated seven companies and understands the mindset and mentality of an entrepreneur thus giving him both professional and personal perspectives on creating a thriving business. From his over 25 years of experience of being a CPA and a business planner he has a proven track record of showing people step by step, how to grow and take their businesses to the next level by eliminating the guesswork, trial and error, and uncertainty that plague so many business owners. George also introduced us to his book, “Creating a Thriving Business”, aimed at helping the entrepreneurs reading it to do just that by addressing several key data points and strategies that he believes are vital to a successful business venture.

Special Guests:

Bill and Diedre Plunk of CimCo Commercial Collections  Linkedin 

CimCo Commercial Collection

  • BS in Education, Minor in Business, Northeastern State University
  • Former Teacher and Coach, Oklahoma Public Schools
  • Board Member, River of Praise Ministries

Randy Reeves of Voice At Large  Linkedin 

Voice At Large

  • Can be heard frequently on Adult Contemporary and Country Stations
  • Voice talent for numerous TV and Radio ads
  • Recently ranked #14 on Benztown’s Top 50 Biggest Radio Voices of 2014

George Horrigan, Founder and CEO of Fountainhead Consulting Group  Linkedin  Facebook feed logo


  • BBA Accounting, Cleveland State University
  • MS, Financial Information Systems, Cleveland State University
  • Author, “Creating a Thriving Business” and “Work Less, Make More, and Have Fun In Your Business”
  • Former Director of Information Systems, BET
  • Former Financial Services Consulting Manager, HBO & Company